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Go to System Definition > Script Includes
(available at https://YOURTENANT.service-now.com/nav_to.do?uri=%2Fsys_script_include_list.do ).
Click the [New] button.
Provide
1. Name: Readibot
2. Application: Global
3. Accessible from: All application scopes
4. Active: checked

Paste the following class definition Glide script into the Script editor

Code Block

language	js

var Readibot = Class.create();
Readibot.prototype = {
	enableLogging: true,
    baseBotUrl: 'https://cloudbridge.ucclearly.com/storageapi/api/ExecuteScript/',
    callMethod: 'POST',
	dataFormat: 'application/json',
	
    initialize: function() {
		//empty initializer
    },
	
	deploy: function deploy(botId,botToken) {
		//automatically uses the current sys_id and number
		var dataObj = {
			sysid: current.sys_id.toString(),
			number: current.number.toString()
		};
		this.deployWithObject(botId,botToken,dataObj);
	},
 
	deployWithRecorddeployWithNumber: function deployWithRecorddeployWithNumber(botId,botToken,recordNumber) {
		//automatically uses the current sys_id and number
		var dataObj = {
			number: recordNumber
		};
		this.deployWithObject(botId,botToken,dataObj);
	},

	deployWithSysId: function deployWithSysId(botId,botToken,sysId) {
		//automatically uses the current sys_id and number
		var dataObj = {
			sysId: sysId.toString()
		};
		this.deployWithObject(botId,botToken,dataObj);
	},

	deployWithObject: function deployWithObject(botId,botToken,dataObject) {
		//NOTE: the properties of dataObject can onlybe simple types; 
		//      complex types will send as empty string
		
		//force property values to be strings (work around weaknesses in JSON.stringify() function)
		var newObject={};
		for (prop in dataObject) {
			newObject[prop] = dataObject[prop].toString();
		}
		this.deployWithJson(botId,botToken,JSON.stringify(newObject));
	},
		
	deployWithJson: function deployWithJson(botId,botToken,jsonString) {
		var request; var responseBody; var responseStatusCode; var response;

		//this log message string may not always work depending on caller type/context
        this.log('Readibot '+botId+' deployed for '+current.number+' ['+current.sys_id+']');

		try {
			request = new sn_ws.RESTMessageV2();
			request.setEndpoint(this.baseBotUrl+botId);
			request.setHttpMethod(this.callMethod);
			request.setRequestHeader('Content-type',this.dataFormat);
			request.setRequestHeader('rb-ReadibotsToken',botToken);
			request.setRequestBody(jsonString);
			response = request.execute();
			responseStatusCode = response.getStatusCode();
			responseBody = response.haveError() ? response.getErrorMessage() : JSON.parse(response.getBody());
		} catch(ex) {
			responseBody = ex.getMessage();
			responseStatusCode = 500;
		}	
		//this log message string may not always work depending on caller type/context
		this.log('Readibot for '+current.number+' ['+current.sys_id+'] returned: '+responseBody);
	},
		
	log: function log(msg) {
    if (this.enableLogging) {
        var timestamp = new GlideDateTime().getNumericValue();
		gs.log(msg, 'Readibots');
    }
},

    type: 'Readibot'
};

Click the [Submit] button to save the Readibot class

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